Name, Mobile, email, Gender, DoB, Product Details (Product Name, Product Id, Price) captured at the time of Sales in the Agent App are essential for activating user plans.
Registered users can avail of services either via login to HealthAssure Website and app or can also call the call centre number for assistance with the same. Customers can see credits or wallet balances against the services that are a part of the plan purchased.
During the time of the pandemic, there’s lots of fear and panic by helping them with a complete primary level of care with our innovative products where customers have 24*7 qualified medical advice and tools to live life fearlessly.
We are India's largest primary OPD care company, helping individuals and corporate. Although one single product with benefits of both OPD and IPD we are in the process to launch.
During the Pandemic people were under panic and needed qualified doc and specialists along with tests and medicine on no contact basis till the extent possible, huge demand for OPD care products created a new scope of big business by advising on primary OPD care where all needs can be catered through one single app.
Post completion of the sales process, the user plan is automatically activated in the HealthAssure system basis the details captured at the time of sales on the Agent App. The user receives login credentials and details to the HealthAssure web platform and mobile app, within 24 hours on his registered email ID and SMS
User can see his appointment status in “My appointment” section and also SMS & Email for each step is triggered to user for: Appointment Request Appointment Confirmation Prescription Report