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Frequently Asked Questions

Network Partner FAQs

We are always here to answer any of your questions or address any concerns or doubts you may have. Browse through some of the most commonly asked questions, or reach out to us!

Network Partner FAQs

General Questions

What is the turnaround time for payments ?

Payments are made to partners depending on the terms mentioned in the Agreement between the partner & HealthAssure.

Network Partner FAQs

Pricing Questions

How do we connect with HealthAssure for payment queries ?

You can connect with us on our Helpline no. 022-61676600 and dial option 3 for Medical Centre, sub-option 3 for Payment related queries. You can also reach out to us at [email protected]

What is the process for payments ?

You will receive a notification from our end on all the customers serviced by you for the previous month. On approving this notification, you will receive the payment in your bank account within the credit period mentioned under the terms mentioned in the Agreement between the partner & HealthAssure

Network Partner FAQs

How To Questions

How do we connect with HealthAssure for Appointment?

We have a Dedicated Portal for Providers where you can Accept/Decline Appointments, Update Statuses and Upload Reports as well. Altenately, you can connect with us on our Helpline no. 022-61676600 and dial option 3 for Medical Centre.

What is the process of enrolment/empanelment ?

The steps to get enrolled/empanelled are as below: 1. Go to Join the Network section 2. Click on the link 3. Enter Basic information on your entity and submit Our Partnerships Team will contact you immediately

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Have other Questions?

Please reach out to us! Download the app to get clarifications via AssureOne, or click below to get in touch.

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