EVERYDAY CARE
For the everyday.
And the unexpected.
Consultations, medicines and lab tests, with options that fit around everyday life.
Availability, charges and cashless benefits depend on your programme and provider.
4 SERVICES TO EXPLORE
Find what
you need.
Explore each service for more information. Check your programme for the benefits available to you.
Teleconsultation
Explore remote consultations for everyday health concerns. Available clinicians, hours, consultation formats and follow-up benefits depend on your programme.
In-clinic Specialist Consultation
Find in-person consultations through network clinics and hospitals. Specialist availability, appointment slots and any cashless benefits depend on your location and programme.
Pharmacy
Explore medicine ordering and delivery through pharmacy partners. Prescription requirements, serviceable locations, prices and available offers are confirmed when ordering.
Diagnostic Lab Tests
Explore lab tests through diagnostic partners, with home sample collection in serviceable locations. Test availability, collection charges and cashless benefits depend on the provider and your programme.
YOUR NEXT STEP
From finding care.
To making it happen.
Your HealthAssure programme is the place to check what’s available to you, before arranging a service.
- 01
Check your benefits.
Sign in to your member account to review the services and benefits available under your programme.
- 02
Choose your care.
Review the available provider, location or consultation format for the service you need.
- 03
Confirm the details.
Check appointment availability, any charges and service requirements before proceeding.
A LITTLE CLARITY
Before you
get started.
Are all services included in my programme?
The catalogue shows different types of care available through HealthAssure. Your included services, usage limits, family eligibility and any charges depend on your programme. Check your member account or ask our team before arranging care.
How do cashless benefits work?
Cashless access applies to eligible services under your programme, subject to its limits and the participating provider. Confirm coverage and any amount you may need to pay before booking.
Can I choose care near home?
Use the network finder to explore providers in your area. The provider listing helps you discover care; service availability and eligibility for your programme still need to be confirmed.