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We are always here to answer any of your questions or address any concerns or doubts you may have. Browse through some of the most commonly asked questions, or reach out to us!
No, but we advise you to consult a doctor before getting one done.
Yes, Users can continue to avail of exclusive discounts for up to 50% after use of wallet balance. The wallet can be applied on RT-PCR test booking as well
Yes, you can choose Covid RT-PCR from your preferred in-network diagnostic labs/hospitals.
Telephonic doctor consultation includes General Physician, Gynaecologist, Ayurveda, Homeopathy and 20+ other specialities
Yes, you get a valid prescription from the doctor after your call.
No, there are no additional OPD/Consultation charges when booking an appointment. It is completely cashless.
Yes, it is carefully curated to be dynamic, effective, responsive and affordable as well.
Plans once purchased cannot be cancelled or refunded. However, users are entitled to 7 days of Free Look Period from the date of payment, within which the plan can be cancelled (provided no booking is made within the Free Look Period). Refunds will be credited within 5-6 business days.
You will receive the reimbursement via UPI and Bank Transfer once you will upload the bill. You can submit your details on the app to get reimbursement, It may take 24 to 48 hours to reflect the amount in your bank account.
You can book face-to-face appointments via the HealthAssure mobile app.
You will be able to get the discount during your medicines order via the HealthAssure mobile app.
You can check all of HealthAssure’s hospitals and diagnostic centres using this link:- https://live.healthassure.in/products/Provider/Search_Provider
Once you will subscribe to the health plan, You will get a diagnostic wallet in the mobile app and you will be able to book your required diagnostic test using your diagnostic wallet balance.
Please reach out to us! Download the app to get clarifications via AssureOne, or click below to get in touch.
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