Yes. HealthAssure offers a variety of plans which includes Insurance products.

1. As soon as you buy a product you will receive a payment confirmation email. 2. Your login ID and password for your HealthAssure Account will be sent to you on your registered email ID within the next 48 hours. 3. You can start using all the services provided under your plan as soon as you log in to your account 4. If you have any difficulty activating your account, you can either call us on our customer care number- 022-61676633 or drop us an email at support@healthassure.in. The call center is available from 8:30 am to 8:00 pm, Mon-Sat (excluding Bank Holidays)

Outpatient Department (OPD) refers to any health-related issue that doesn’t require you to get admitted to a hospital. For eg: Doctor consultations for, Diagnostic tests, Body X-rays.

Your report will be sent to you along with your policy document, still, if you have any queries, you may connect with the customer support desk.

GP Consultant Specialist Consultation Home Care Diagnostic Packages / Individual Tests Tele-Doc/Doctor Coach Consultation Vaccination E-Pharmacy Consumer Offers

You can add details of family members to your account from the ‘My Profile section in your HealthAssure account. If you need assistance, call us on our customer care on 022-61676633 or drop us an email at support@healthassure.in. The call centre is available from 8:30 am to 8:00 pm, Mon-Sat (excluding Bank Holidays).

You can edit limited personal details under the ‘My Profile’ section in your HealthAssure account. If you need assistance, call us on our customer care on 022-61676633 or drop us an email at support@healthassure.in. The call center is available from 8:30 am to 8:00 pm, Mon-Sat (excluding Bank Holidays).

You can access your HealthAssure account. Website- https://www.healthassure.in/ Mobile App 1. GOOGLE PLAY STORE LINK: https://play.google.com/store/apps/details? id=com.healthassure&hl=en_IN&gl=US 2. APP STORE LINK: https://apps.apple.com/in/app/healthassure-goodlife/id1397803100

Step 1: Log in to HealthAssure Website/ Mobile App. Step 2: Select the Pharmacy Tab and select the HealthAssure partner you would like to get medicines from Step 3: You will be prompted to upload your medical prescription and enter your delivery details Step 4: On Successful upload of your prescription, you will receive a prompt confirming that your order details have been shared with the pharmacy partner Step 5: The Pharmacy partner shall contact you to confirm your order within 1 day. The partner shall share other details regarding your order such as total billing amount etc. at the time of this confirmation call. Step 6: Post confirmation of order and billing amount, the pharmacy partner shall dispatch your order. You can track your order status from the HealthAssure website or mobile app

Step 1: Log in to HealthAssure Website/ Mobile App. Step 2: Select Diagnostics Service and the preferred Health Checkup package. Step 3: Click ‘Book Appointment’ and proceed. Step 4: Enter the location, you want to see the nearest in-network centres. Select the preferred in-network diagnostic lab/ Hospital from the list provided. Step 5: Select the preferred date/time of appointment from the available slots and verify the patient’s mobile number to complete the booking request. Step 6: You will receive confirmation of booking within 3 Hrs. Step 7: Complete the appointment by visiting the Centre on the scheduled date/time of appointment. Don’t forget to carry a valid ID proof with you. Step 8: You can access the report of tests/package within 48 Hrs on your registered email ID or download the same from your HealthAssure account Step 9: For any assistance with appointments or reports, please write to us at support@healthassure.in or call us on 022-61676633 (Mon-Sat, 8:30 am to 8 pm, excluding Bank Holidays).